L&L Bookkeeping Privacy Policy

Effective Date: August 1, 2025

At L&L Bookkeeping, we take your privacy and the confidentiality of your financial information seriously. Protecting your business and personal data is central to the way we work.

1. Our Commitment to Confidentiality

  • We do not share, sell, or disclose our clients’ names, financial information, or any other business details with outside parties.

  • All information provided to us—whether financial records, personal data, or business details—remains strictly between you and our team.

  • Any access to client information is limited to L&L staff members directly involved in servicing your account.

2. Information We Collect

To perform bookkeeping and related services, we may collect:

  • Business information (company name, EIN, payroll records, vendor/customer information, etc.)

  • Financial information (bank statements, credit card transactions, invoices, receipts, payroll records, etc.)

  • Contact information (emails, phone numbers, addresses, etc.)

This information is collected only for the purpose of providing bookkeeping, payroll, and related financial services.

3. How We Use Your Information

We use the information you provide to:

  • Deliver bookkeeping, payroll, and related financial services

  • Prepare accurate monthly and year-end financial statements

  • Communicate with you and your vendors/customers as necessary

  • Maintain accurate records for compliance and business continuity

We do not use client information for marketing purposes without consent.

4. Data Security

  • We use secure, industry-standard technology platforms, including QuickBooks Online, SmartVault, and project management tools, to store and manage your financial data.

  • Access to client information is restricted by role, with permissions granted only as needed.

  • We regularly monitor and update our systems to safeguard against unauthorized access or disclosure.

5. Third-Party Relationships

  • L&L does not disclose client data to third parties unless explicitly authorized by the client (e.g., providing year-end financials to your CPA).

  • We may recommend trusted partners (e.g., accountants, insurance providers, marketing professionals), but we will never share your information with them without your express consent.

6. Employee Responsibility

Every member of the L&L team is trained to handle client data with the highest level of integrity. Our core values of honesty, communication, responsibility, and proactiveness guide how we work with and protect your information.

7. Your Rights

You have the right to:

  • Request a copy of the information we maintain about your business

  • Request corrections to inaccurate or outdated information

  • Request clarification on how your information is being used

8. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be communicated to clients directly.

9. Contact Us

If you have questions about this Privacy Policy or how we protect your information, please contact:

L&L Bookkeeping
 Attn: Lori Hawkins, Owner
4595 Broadmoor Ave SE Suite 205, Grand Rapids, MI 49512
Phone: (616) 649-2444
Email: lhawkins@l2books.com
Website: www.l2books.com